Travel Van Lines

This company, Travel Van Lines AKA We Move U, who we contracted with and paid close to 11K to handle our move not only did damage to our rental property but they lost and damaged many of our belongings. They lost our laundry station that was on the truck but somehow never made it into the house. All of the walls have smudges and scrapes as well as dirty handprints on them so that we now need to repaint at our cost. And the list continues.
They told us to file a claim with Anthem Claim Management. We received a letter from Anthem that they cannot process our claim because they do not have contract with Travel Van Lines. So we were lied to once again.

Move size: 3 Bedroom Home Service cost: $11000

Final cost was DOUBLE the estimate. Job estimated to take 4 hours took 9 and only because I told them to leave a lot of my stuff behind. Workers broke three pieces of furniture, including a solid oak table. They somehow forgot to unload one of our large boxes from the truck and we've been trying for 2 solid weeks to get it back - they swore we'd have it this morning, but nobody came. Contents of box around $1000, will be charging them to replace contents. I have contacted the Better Business Bureau about them.

Service cost: $1232

Travel Van Lines goes under the guise of another company with an "A" rating, when they are actually Certified Van Lines with a "D " rating. Upon arrival, they had changed all the rules, and all the fees on me, and presented me with papers to sign from Certified Van Lines, telling me for the first time that they're the same company. When I contacted "JR" the person I had originally scheduled the move with, he relinquished all responsibility and said he had nothing to do with the plans anymore, his job was done. They threatened me with paying the balance in cash only, upon arrival, without opening any doors. I felt like it would be like "Let's Make a Deal" and they'd take my cash, and then open the truck only to reveal a goat and confetti. My parents had to run to the bank to get cash while I sat with them. I felt like I was being held hostage in these mafia-style plans, and it was an extremely horrible experience. All of my things were there, but they did manage to drop a box, and break a piece of glass. BEWARE of Travel Van Lines and Certified Van Lines!

Service cost: $900

Moving is one of the most stressful events that a person can go through in his or her own life. Having a moving company by your side is one way to help lessen the burden of the stress associated with the moving process. Not only do they keep all of your belongings organized with color-coded stickers and serial numbers, they also keep you up to date with 24-hour tracking of your precious items along their route. If you're looking for a bit more peace of mind on your next move, I recommend hiring them.

Move size: 4 Bedroom Home Service cost: $1900

We had two weeks to plan our move after my husband accepted a great job offer on short notice. I was so worried about moving our furniture and media to another state, especially our brand new 4K TV! I couldn't be more impressed with this company, we got all of our items on time and without a scratch. They are great to work with, from the initial consultation to getting everything into our new home, they kept our valuables organized and made the entire process painless and efficient. Would definitely use them again.

Move size: 2 Bedroom Home Service cost: $2500

I was so pleased with my experience with this company. I've gone through many moves in the past, and it is always a gamble on whether your things will arrive on time and in the same condition you've left them in. Not this time! Everything was packed well, arrived on time, and in perfect condition. Everyone was so pleasant to work with - especially putting up with all of my questions and concerns given my bad experiences in the past! They made everything so easy, I would definitely recommend them and will use them again for our next move :).

Move size: 2 Bedroom Home Service cost: $2500

I had to make a move to another state for family reasons and I was already so stressed out. I hated moving and was not looking foward to moving to another state. Using these guys was the best part of my move. They made the transition effortless and were very kind and professional. The move would have been excruciating without them and I am grateful. They were on time, the rates are verg reasonable and the people that work for the company are great. I cannot say enough nice things about them. You will not regret using Travel Van Lines I promise!

Move size: 3 Bedroom Home Service cost: $1700